Latest Broadband Reviews

Your broadband reviews are crucial to helping Kiwis make an informed decision on their next broadband provider so please take 60 seconds to review your current NZ internet provider below. A review of your current provider allows the ISP’s to gather real feedback from customers and gives you the opportunity to highlight anything great or not so great that you may have experienced. Please submit a review below.

13 February 2018

Jess 1

Worst company I have ever dealt with for ANYTHING

09 February 2018

Ken 2.4

Horrible broadband provider. Do not trust.

Pros

None.

Cons

Everything. It uses 120 gigs way too fast and customer support was horrible.

09 February 2018

Joseph C 9.2

I have been with them for the last two years without any problems. Their communication has been outstanding and they were quick to offer good deals when asked (unlike MyRepublic who refused to even consider a small deal). Their support team on Facebook was very professional and made it easy to deal with.

Pros

- Great communication
- Very good deals (just ask!)
- Great speeds with little to no dropouts experienced.

Cons

- Nothing that I can think of.

06 February 2018

Dylan Hunniford 6.6

Needed something with more value

Pros

Great speed and reliability, easy set up

Cons

Cost

06 February 2018

Milo 5

It is good till you have any issue.

Pros

The speed is fine. I was on world net before SlingShot. Since I switched to Slingshot the downloading speed got extremely improved. I would say 5 times faster. The plan I had with SlingShot was even slower speed one and ...read more

Cons

Customer service ruined everything. Their reps had to go back to manager all the time. Which means I am waiting till they get the answer from someone. Also when I talk to manager they don't have answer and switch me to s ...read more

06 February 2018

Milo 9.6

It has been great last 5 years with Spark. I would recommend to my friends.

Pros

Their Customer support has been the best ever! They gave me the answer right away all the time. Hassles free and connection is stable. The Speed is amazing and they even upgraded my plan from ADSL to VDSL without extra c ...read more

Cons

There were a particular month with a lot of connection issue. They did not explain what is really going on. i was happy with them the most of times except the month.

06 February 2018

Milo 3.8

I had world net internet for a year or two and the speed was horrible.

Pros

Costomer service was fine.

Cons

The diwnloading speed is the worst ever. Unbelievable is low speed. As I switched to Slingshot, The download speed got 5 times faster. I don't know how. The plan I had with Worldnet should be 5 times faster than the lowe ...read more

04 February 2018

Nick Wilde 9.8

Great service. Bend over backwards to help.

Pros

Can email or phone them. They get back to you really quickly. When our VDSL modem played up, they couriered a new model within days.
Billing simple and efficient.

Cons

None. I will upgrade to fibre with them.

04 February 2018

Craig 6.8

Lost us as a customer because they would not answer phone & emails regarding upgrading to unlimited broadband at a competitive rate.
Appears they would rather give a discounted rate to new customers than retain existing customers (4 years).

Pros

Once connected very good reliability and speed.

Cons

Took a year to get Fibre broadband - no doubt Chorus was the problem.
Took 4 routers before we were able to get a working landline phone connection - poor problem assessment by Slingshot and lack of knowledge by Chorus.

03 February 2018

Mike 3.2

We have Rural Broadband (4G). We were sold this as better than the VDSL (copper wire) we had in Jan 2016. Initial speed was 38.91 down and 11.37 up, which was very acceptable. However this did not last. Over the year it slowly deteriorated and on the 30th Jan this we hit rock bottom at 7 down and 1.4 up. Support to date to resolve has been disgusting. No communication the biggest issue. Have even raised a complaint via their Web site which promised a response in 24 hrs which ...read more

Pros

Was great in the beginning. Signal strength excellent. Price reasonable.

Cons

Terrible speeds. Fluctuates something wicked. So bad at time that our accounting software (in the cloud) will time out.