Heads up, BigPipe customers: from 1 August 2025, broadband prices will be going up by $5 per month, including GST. This increase applies to both fibre and copper broadband plans, and it affects all customers, whether you’re new or have been with BigPipe for years.
This change is part of a wider industry trend, with nearly every major provider increasing prices as the cost of delivering internet across New Zealand rises. BigPipe has confirmed the update directly on their website.
BigPipe, like other providers, is responding to the rising cost of maintaining and expanding New Zealand’s broadband infrastructure. With wholesale costs climbing and demand for faster speeds increasing, ISPs are adjusting prices to keep up.
You’ve still got options. Even with BigPipe’s pricing changes, there are fibre plans available for under $60 a month through other providers. Some deals come with extras like joining credits, free rental routers, or faster speeds at no extra cost.
It's a good idea to check how much speed you actually need, based on what your household does online. This will ensure that you are not choosing a plan that delivers more speed than you need – why pay more than necessary? Try our simple Internet Speed Calculator!
If you’re not locked into a contract (or if you are and want to explore switching) now’s a great time to compare what’s out there.
